Refund policy

💰 REFUND POLICY

Refund Policy

Returns

You have the right to return your order within 14 days of receiving it, in accordance with UK consumer law.

To be eligible for a return:

  • The item must be unused and in the same condition you received it
  • The item must be in its original packaging
  • Proof of purchase is required

Non-Returnable Items

  • Perishable goods
  • Personal care items (for hygiene reasons)
  • Gift cards
  • Downloadable products

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days to your original method of payment.

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your credit card company
  • Contact your bank

Exchanges

We only replace items if they are defective or damaged. Contact us at support@shopdailygrab.com.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.

Contact

For returns and refunds, contact us at support@shopdailygrab.com.